Privacy Policy

At Calgary Furniture Emporium ("we," "us," "our"), your privacy matters. We are committed to protecting your personal information and being transparent about how it is collected and used.

This Privacy Policy outlines how we handle your information when you visit our website https://www.calgaryfurnitureemporium.ca/ or engage with our services in Alberta, Canada.

1. Information We Collect

Personal Information You Provide

We may collect details such as your name, phone number, email address, delivery address, or other information when you:

• Contact us
• Request product information
• Place an order
• Arrange delivery or pickup
• Submit a service request or inquiry

Automatically Collected Information

When you browse our website, certain data may be automatically collected, including:

• IP address
• Browser type and device details
• Pages you visit
• Time spent on website pages
• Interaction patterns or browsing behavior

This information may be collected through cookies, analytics tools (e.g., Google Analytics), or similar technologies.

Order & Service Information

We collect information necessary to fulfill your requests, including:

• Furniture category or items you are interested in
• Delivery and payment-related details
• Customer service communications

2. How We Use Your Information

We use the information collected to:

• Respond to your inquiries and assist with product information
• Process orders, deliveries, and customer service requests
• Improve website performance, user experience, and product offerings
• Send updates, promotions, or reminders (only if you opt-in)
• Meet legal, regulatory, or operational requirements

3. Sharing of Information

We do not sell or rent your personal information. We may share it only when necessary:

• Service Providers: Delivery partners, payment processors, hosting providers, analytics services, or other trusted third parties who support our business operations under strict confidentiality agreements.
• Legal Requirements: If disclosure is required by law, regulation, subpoena, or legal process.
• Business Transactions: If Calgary Furniture Emporium is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the business continuity process.

Mobile Information Non-Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies & Tracking Technologies

Our website may use cookies and similar tracking tools to:

• Enhance user experience and remember your preferences
• Analyze website usage for improvement
• Support personalized browsing or marketing (if opted-in)

You can disable cookies through your browser settings, but certain website features may not function optimally.

5. Data Security

We use reasonable administrative, technical, and physical measures to safeguard personal information against unauthorized access or misuse.

However, no online transmission or storage system is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with applicable laws in Alberta and Canada
• Resolve disputes or maintain records for legitimate business needs

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request corrections or updates to your information
• Withdraw consent for marketing communications
• Request deletion of your personal data (subject to legal retention requirements)

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices, content, or data handling policies of these third-party sites.

9. Updates to This Policy

We may update or revise this Privacy Policy as needed to reflect changes in laws, technology, or business operations.

Any updates will be posted on this page with a revised Effective Date.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact: